Anti-social behaviour (ASB) can significantly disrupt community life, but with a structured approach, Norfolk Neighbourhood Watch (NNW) members can play a vital role in addressing it. The three-step format—Recognise, Record, and Report—offers a clear strategy for tackling ASB effectively.
Recognise
The first step is identifying ASB in your community. ASB includes a wide range of behaviours that cause harassment, alarm, or distress, such as:
Vandalism and property damage.
Intimidation or harassment.
Persistent noise disturbances.
Public drinking or drug use.
As an NNW member, stay observant and communicate with neighbours to understand the recurring issues in your area. Being aware of what constitutes ASB ensures a consistent and effective response.
Record
Keeping accurate and detailed records is critical. Use the free downloadable ASB diary provided by Norfolk Neighbourhood Watch to streamline the process. Use an ASB diary or log to document incidents, including: This diary is easily accessible online and ensures all necessary details are recorded effectively.
Date and time of the event.
Location of the incident.
Nature of the behaviour (e.g., loud music, verbal abuse, littering).
Details of individuals involved (if known).
Impact on the community or individuals.
Witnesses (names and contact details).
Encourage other community members to contribute to the record if they witness incidents. Clear and concise documentation provides valuable evidence that helps authorities understand the scale and persistence of the issue.
Report
Once you have documented incidents, share the information with the appropriate authorities. Depending on the nature of the ASB:
Report to the Police: For criminal activities or threatening behaviour, call 101 for non-emergencies or 999 if there is an immediate threat.
Contact Local Authorities: Submit your ASB diary to your local council’s ASB team. Use online forms or helplines where available.
Inform Your Housing Officer: If you live in housing association or council properties, your housing officer may address ASB through tenancy agreements.
NNW members should also inform the wider group about ongoing issues to coordinate efforts and provide support to affected individuals.
Strengthening the Response
To enhance the effectiveness of the Recognise, Record, and Report strategy, NNW members can:
Raise Awareness: Educate the community about recognising ASB and the importance of reporting it.
Build Relationships: Maintain strong communication with local police and council ASB teams to ensure prompt responses.
Foster Collaboration: Work with other NNW groups to share best practices and support larger community initiatives.
By following this structured approach, Norfolk Neighbourhood Watch members can make a tangible difference in reducing ASB and creating a safer, more supportive environment for everyone.
Maintaining a detailed record of incidents and behaviours is crucial for addressing and resolving anti-social behaviour (ASB). Keeping a log helps in understanding the frequency and impact of the behaviour and can be invaluable in any formal action, as it establishes a clear pattern of nuisance over time.
Use our ASB diary to document events over 14 consecutive days. If a neighbour or visitor witnesses the nuisance, they can support your entries by signing in the "names & addresses of any witnesses" column. Once completed, submit your diary to your local authority's ASB team. For those in private accommodation or living in local authority or housing association properties, return the diary to your housing officer.